All dismantling parts are tried and tested before the vehicle is dismantled for parts. All parts are removed from running vehicles, this is to avoid damaged parts. The majority of the cars we have in stock are not accident damaged like many other companies. This is so we can provide the highest quality used parts. Any parts that are defective or faulty will state this in the item description and will not be eligible for a replacement or refund.
In the rare occasion that you receive a part that arrives damaged (which might be down to courier damage in transit and rarely happens as we take a lot of pride in packaging) please contact us within 24 hours of receiving the item with pictures of the packaging, and pictures of the damage so that we can take it up with the courier. All items are security marked and photographed before being dispatched so we will be able to identify if an item is ours. All items are also sent with tracked shipping, which we use to verify the date that the item was signed for. If you fail to contact us within 24 hours of the item being signed for we are unable to offer any help resolving your issue.
Any items that have been installed and driven will not be eligible for a replacement.
Our dismantling parts do not come with a warranty as all items are used and removed from running vehicles and have been tried and tested before removal so we can guarantee it works before dispatching.
Please also check before purchasing if the item you are purchasing fits your vehicle (the vehicle that the item has been removed from will be in the item description) as we will not offer a refund for parts that have been purchased for the wrong vehicle.
Once your order has been placed you will not be able to cancel your order before the item arrives to your delivery location, you also will not be eligible for a refund if you decide you no longer want the part after you have placed your order.
Delivery costs are non refundable.